Terms of Service

1.1 Agreement to Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1.2 Eligibility

You must be at least 18 years of age to use our website and services. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.

1.3 Business Use

Our services are primarily intended for business customers. By using our services, you represent that you are acting on behalf of a business entity or for business purposes.

2.1 Product Offerings

Reshneen Emporium provides a wide range of corporate gifts and promotional products including but not limited to:

• Customized corporate merchandise
• Premium gifting solutions
• Promotional products
• Branded merchandise
• Bulk order corporate gifts

2.2 Customization Services

We offer customization services including logo printing, branding, and personalization. All customization requests are subject to our approval and technical feasibility.

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of services.

3.1 Account Registration

To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms or applicable laws.

4.1 Order Process

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available.

4.2 Pricing

All prices are quoted in Indian Rupees (₹) and are subject to change without notice. Prices do not include taxes, shipping charges, or customization fees unless specifically stated.

4.3 Payment Terms

Payment terms may vary based on order value and customer history. Generally, we require:

• 50% advance payment for order confirmation
• 50% balance payment before shipment
• Full payment for orders below ₹10,000

4.4 Customization and Proof Approval

For customized orders, we will provide digital proofs for your approval. Once approved, changes may not be possible or may incur additional charges. You are responsible for verifying all customization details before approval.

4.5 Minimum Order Quantity

Most products have minimum order quantities (MOQ) which will be specified on the product page. We reserve the right to cancel orders that do not meet the specified MOQ.

5.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Reshneen Emporium and is protected by copyright and other intellectual property laws.

5.2 Your Content

By submitting customization requests, logos, or other materials, you grant us a license to use such materials solely for the purpose of fulfilling your order. You represent that you have the necessary rights to any materials you provide.

5.3 Trademarks

All trademarks, service marks, and trade names displayed on our website are proprietary to Reshneen Emporium or their respective owners. You may not use any trademarks without prior written permission.

6.1 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Submit false or misleading information
• Interfere with the proper functioning of our website
• Attempt to gain unauthorized access to our systems
• Use our services to infringe on others' intellectual property rights
• Submit materials that are offensive, defamatory, or inappropriate

6.2 Compliance with Laws

You agree to comply with all applicable laws and regulations while using our services, including export control laws and regulations.

7.1 No Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free.

7.2 Limitation of Damages

To the maximum extent permitted by law, Reshneen Emporium shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

7.3 Maximum Liability

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

8.1 Termination by You

You may stop using our services at any time. For pending orders, cancellation policies will apply as specified in our order terms.

8.2 Termination by Us

We may suspend or terminate your access to our services immediately if you breach these Terms or if we suspect fraudulent activity.

8.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

9.2 Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through informal negotiations. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

9.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or representative proceedings.

10.1 Modification Right

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

10.2 Continued Use

Your continued use of our services after any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services.